NSA Therapy Services
Effective date: 30th October 2021
Terms & Conditions of Use
These terms and conditions apply to Services provided by NSA Therapy Services Ltd (company number 13585642) Tutbury, DE13 ("NSA Therapy Services Ltd" or "we" or "us").
You may contact us at [email protected] and/or +44 7914714469
By accessing NSA Therapy Service Ltd, you agree to be bound by these Terms of Use and all applicable laws and regulations. You agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in NSA Therapy Services Ltd are protected by applicable copyright and trademark law.
For purchases via our website, by clicking on the "Accept" button, you agree to the terms of this agreement which will bind you. If you do not agree to these terms and conditions, you must cease to continue to purchase any Services from us.
Use License
You are granted a non-exclusive, non-transferable, revocable license to access and use the Website and the resources available for download from the Website strictly in accordance with these Terms of Use.
As a condition of your use of the Website, you warrant to NSA Therapy Services Ltd that you will not use the Website or any of the resources available for download from the Website for any purpose that is unlawful or prohibited by these Terms. You may not use the Website or any of the resources available for download from the Website in any manner that could damage, disable, overburden, or impair the Website or interfere with any other party's use and enjoyment of the Website. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Website.
All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Website, is the property of NSA Therapy Services Ltd or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. Accordingly, you agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.
You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Website or any of the resources available for download from the Website.
NSA Therapy Services Ltd's content is not for resale. Your use of the Website or any of the resources available for download from the Website does not entitle you to make any unauthorized use of any protected content. In particular, you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your individual use. You will make no other use of the content without the express written permission of NSA Therapy Services Ltd and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of NSA Therapy Services Ltd or our licensors except as expressly authorized by these Terms.
The Company name, logo, slogan, and all related names, logos, product and service names, designs, and slogans are copyrighted by NSA Therapy Services Ltd or its affiliates or licensors. You must not use such marks without NSA Therapy Services Ltd's prior written permission. All other names, logos, product and service names, designs and slogans on this Website are the trademarks of their respective owner.
Intellectual Property
All Intellectual Property Rights in the Course Materials, Online Courses, and the speeches made by trainers at the Taught Courses are, and remain, the intellectual property of NSA Therapy Services Ltd or its licensors, whether adapted, written for or customised for the Client or not.
You are not authorised to:-
(i) copy, modify, reproduce, re-publish, sub-licence, sell, upload, broadcast, post, transmit or distribute any of the Course Materials without prior written permission;
(ii) record on video or audio tape, relay by videophone or other means the Online Course or Taught Course given
(iii) use the Course Materials in the provision of any other course or training whether given by us or any third party trainer;
(iv) remove any copyright or other notice of NSA Therapy Services Ltd on the Course Materials;
(v) modify, adapt, merge, translate, disassemble, decompile, reverse engineer (save to the extent permitted by law) any software forming part of the Online Courses.
Breach by you of this clause shall allow us to immediately terminate these terms and conditions with you and cease to provide you with any services, including but not limited to access to the Online Courses. No refund will be applied as a result.
Accuracy and personal responsibility
We have done our best to ensure that the information provided on this Website and the resources available for download are accurate and provide valuable information, but we cannot guarantee the accuracy of the information. Therefore, neither NSA Therapy Services Ltd nor its owners nor employees shall be held liable or responsible for any errors or omissions on this Website or for any damage you may suffer due to failing to seek competent advice from a professional familiar with your situation.
By using this Website or any products within it, you accept personal responsibility for the results of your actions. You agree to take full responsibility for any harm or damage you suffer due to the use, or non-use, of the information available on this Website or the resources available for download from this Website. You agree to use judgment and conduct due diligence before taking any actions or implementing any plans or policy suggested or recommended on this Website.
Use of paid courses, programmes and material
NSA Therapy Services Ltd, from time to time, provides various courses, programs, and associated material for sale on this Website. NSA Therapy Services Ltd grants you a limited, personal, non-exclusive, non-transferable license to use our courses, programs, and associated material (collectively the "Courses") for your own personal use. Except as otherwise provided, you acknowledge and agree that you have no right to modify, edit, copy, reproduce, create derivative works of, reverse engineer, alter, enhance or in any way exploit any of the Courses in any manner.
By ordering or participating in Courses, you agree that you may only use the Courses you purchase or download for your personal use and may not be sold or redistributed without NSA Therapy Services Ltd's express written consent.
By ordering or participating in Courses, you further agree that you shall not create any derivative work based upon the Courses, and you shall not offer any competing products or services based upon any information contained in the Courses.
Lifetime access
The term "Lifetime" access means that NSA Therapy Services provides the Client with access to 'The Empowered Parenting Programme' for the lifetime of the course or a minimum of 1 year. Throughout this time, any adaptions or updates will be available for free.
NSA Therapy Services Ltd provides Lifetime access at will, and at no point will the Client be offered or provided a refund should NSA Therapy Services Ltd decide to terminate the programme
No Guarantees as to the results
You agree that NSA Therapy Services Ltd has not made any guarantees about the results of taking any action, whether recommended on this Website or not. The Company provides educational and informational resources that are intended to help users of this Website succeed. You nevertheless recognise that your ultimate success or failure will be the result of your own efforts, your particular situation, and innumerable other circumstances beyond the control and/or knowledge of the Company.
You also recognise that prior results do not guarantee a similar outcome. Thus, the results obtained by others – whether clients of NSA Therapy Services Ltd or otherwise – applying the principles set out in this Website are no guarantee that you or any other person or entity will be able to obtain similar results.
Purchasing Services via the Website
In order to purchase any of the Services online, you must register for an account with us via the Website. If you already have an account with us, you can log into your account using your username and password.
Limitation of liability
You agree to absolve NSA Therapy Services Ltd of any and all liability or loss that you or any person or entity associated with you may suffer or incur as a result of the use of the information contained on this website and/or the resources you may download from this website. You agree that NSA Therapy Services Ltd shall not be liable to you for any type of damages, including direct, indirect, special, incidental, equitable, or consequential loss or damages for the use of this website.
The information, software, products, and services included in or available through the website may contain inaccuracies or typographical errors. Changes are periodically added to the information herein. In addition, NSA Therapy Services Ltd and/or its suppliers may make improvements and/or changes to the website anytime.
Termination and access restriction
In its sole discretion, NSA Therapy Services Ltd reserves the right to terminate your access to the Website and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, you hereby consent to resolve any and all disputes arising under or related to this Website or the Terms of Use. Use of the Website is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.
Cancellation/Refund Policies (Full fee-paying programmes)
We want you to be satisfied with your purchase, and would ask that before you request a refund that you contact us at [email protected] to ensure that we have provided as much support as possible to complete the programme. If you decide to continue with the refund request we would also want you to give your best effort to apply all of the strategies in the course. NSA Therapy Services Ltd provides a Full money-back guarantee for the Programme. That money-back guarantee is governed by the following terms.
In order to qualify for a refund, you must submit proof that you completed the course and that it did not work for you. In the event that you decide your purchase was not the right decision, contact our support team at [email protected] and let us know you’d like a refund within 60 days of purchase (“Refund Period”). You must include your coursework with your request for a refund, as outlined below. If you request a refund and do not include your coursework by the end of the Refund Period, you will not be granted a refund.
You must submit ALL of the following items with your request for a refund:
- Requirement 1: Submit a completed workbook for Module 1, Lesson 1.
- Requirement 2: Tell us why this course did not fit you and your parenting needs well. What did you expect that you did not get once inside the program?
We will NOT provide refunds for any request received more than 60 days after the date of purchase. After the Refund Period, all payments are non-refundable, and you are responsible for full payment of the program fees regardless of whether you complete the program.
Please note: If you opted for a payment plan and you do not request a refund within the Refund Period, with the required coursework at the time of your refund request, you are required to complete the remaining payments of your payment plan.
Upon determining that you are entitled to a refund pursuant to this policy, NSA Therapy Services Ltd. will promptly instruct its payment processor to issue the refund.
If you receive a refund for any purchase through the terms and conditions, this shall immediately terminate any and all licenses granted you to use and the material provided to you under these Terms of Use or any other agreement. You shall immediately cease using the material and shall destroy all copies of the information provided to you, including, without limitation, video recordings, audio recordings, forms, template documents, slide shows, membership areas, social media groups limited to paying members, and other resources.
All refunds are discretionary as determined by NSA Therapy Services Ltd. To further clarify, we will not provide refunds for requests made after the Refund Period, and all payments must be made promptly.
Since we have a clear and explicit Refund Policy in these terms that you have agreed to before completing the purchase of the Programme, should you request a chargeback from your credit card, all access to services will be revoked with immediate effect.
If you have any questions or problems, please let us know by contacting our support team directly. The support desk can be reached at: [email protected]
Cancellation/Refund policies for Pilot programmes
All pilot programmes will be run on a No Refund policy.
Payment Plans
Each programme will have the option of making payments over a stated period where a small additional cost will be added to the cost of the programme. Each payment will be collected every 30 days until the amount is paid in full. If, for any reason, the client does not make payment, NSA Therapy Services will contact them directly to seek payment.
Should payment not be made within 7 days, then all access to the programme will be revoked. You shall immediately cease using the material and shall destroy all copies of the information provided to you, including, without limitation: video recordings, audio recordings, forms, template documents, slide shows, membership areas, social media groups limited to paying members, and other resources.
Any already paid monies will not be eligible for a refund.
Law and Jurisdiction
This Agreement is subject to English law, and the parties submit to the exclusive jurisdiction of the English courts in connection with any dispute hereunder.
Change to Terms
In its sole discretion, NSA Therapy Services Ltd reserves the right to change the Terms under which the Website is offered. The most current version of the Terms will supersede all previous versions. NSA Therapy Services Ltd encourages you to review the Terms periodically to stay informed of our updates.
Additional policies and procedures
Please see the following policies and procedures under the Terms and Conditions.
Notices
You can contact us by any of the following methods:
Email: [email protected]
Telephone: +44 7914 714469
